All orders are sent in the following format
Digital Printable Versions
Once Your order is confirmed there will be an option to print:
Printing Options
Larger sizes and canvases also available post order
Tips for Taking the Perfect Photo of Your Pet!
Capturing your pet’s best photo is easy, and 99% of photos we receive are absolutely fine! If, for any reason, your picture doesn’t meet our criteria, we’ll reach out within a few hours and help you select a better one—no stress at all.
You can also upload as many photos as you like to ensure we have the best option to work with!
Helpful Photo Tips:
✔ Close-up shots bring out the best details!
✔ Take the photo at eye level with your pet.
✔ Use natural daylight and avoid flash for a clear, natural look.
✔ Keep your pet as still as possible to prevent blur.
✔ Make sure long, floppy ears (if your pet has them!) are fully in the frame.
No need to worry—we’re here to help every step of the way! 😊
Your artwork preview will be sent to you within 48 hours of placing your order by email or WhatsApp, whichever you prefer. You’ll have unlimited edits and revisions until it’s absolutely perfect.
If you’re not completely happy with the result, you’ll receive a full refund — no questions asked.
Once you approve your final artwork, we’ll deliver it in your chosen size and format.
We have partnered with local print shops and carriers around the world to bring you shorter waiting times and the best quality prints.
Shipping times are as follows:
USA: 3-5 days
UK: 3-5 days
Mainland Europe: 3-8 days
All orders are shipped fully tracked.
❤️ Satisfaction Guaranteed
We are fully committed to creating the perfect portrait of your pet. Every piece is handmade and drawn to order with great care and attention to detail. Here’s what our 100% Satisfaction Guarantee includes:
Unlimited Previews & Revisions
We won’t print your pet’s portrait until you are completely in love with it! You’ll receive your previews within 48hours of placing your order of your artwork, and we will make unlimited revisions based on your feedback. Whether it’s a small tweak or a complete redo, we will work with you until it’s 100% perfect.
Free Replacement for Defects
If your canvas arrives with any printing defects or damage, we’ll replace it entirely at our expense. You won’t have to worry about any extra costs—we’ve got you covered.
Post-Purchase Satisfaction
Even after you receive your portrait, if you are not completely satisfied for any reason, you can request a replacement within 30 days of delivery. We will redraw your portrait from scratch, no questions asked. You’ll only need to cover the shipping cost for the new print (about 20% of the total price).
We have proudly been trusted to create over 1500 custom portraits and received hundreds of 5-star reviews. Our dedicated support team is always here to ensure your experience is nothing short of amazing.
We send you a preview within 48 hours after you place your order and we offer FREE unlimited revisions - we'll work with you until you're 100% happy with the result.
Once you’ve approved it (and requested any edits), we’ll then offer optional print sizes for you to choose from.
This way, you only decide on prints once you’re 100% happy with the artwork.
If for any reason you are still not happy with the outcome, a full refund is available always! This is available throughout the process.
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